Review.

Resolve.

Retain.

Review.

Resolve.

Retain.

Review.

Resolve.

Retain.

Win In A Word-of-Mouth World

with software that gathers unbiased feedback and builds your online reputation.

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Engage Customers

Find out what you're doing well and where you can improve with continual feedback.

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Make Better Decisions

Data-driven decision making enables you to make the right process improvements to your business.

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Increase Sales

Reach the 90% of consumers who make purchase decisions based on reviews and ratings.

Engage Customers

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Survey Platform

Increase customer engagement with a flexible platform and an inviting user experience.

Ratings and Reviews

Convert prospects with reviews that are authentic, optimized for search, and shared through social media.

Reputation Monitoring

See how your business appears on other review sites and make sure your business listings are consistent across the web.

Make Better Decisions

Concern Resolution

Turn bad reviews into good reviews. The most loyal customers are
those who have had their concerns personally addressed.

Process Improvement

Drive performance by tracking the positive results
of your concern resolution efforts over time.

Report Analytics

Our powerful analytics tools turn the key words and phrases in
your customers' reviews into trends and opportunities.

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Increase Sales

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Reputation Monitoring

Understanding your audience—which includes likes and dislikes—can give you the edge for a proper perception of
your organization. Turn prospects into customers with a feedback process that builds your online web presence.

Ratings and Reviews

Convert prospects with reviews that are authentic, optimized for search, and shared through social media.

SocialCSI™

Get more from your private feedback by publishing reviews and sharing content.